Note: This is a printed version of https://employeehelp.workday.uw.edu/support-resources/contact-summary. Please visit this page on the ISC website to ensure you're referencing the most current information.
Employee Workday Help
Contact summary
Last updated Friday, June 6, 2025
The best way to get answers to your Workday questions related to payroll, benefits or HR is to complete the Contact Us form; the form directly generates a case in our support system, bypassing email entirely.
You may also contact us by email directly:
| Topic | Phone | |
| Benefits questions: Healthcare, retirement, other insurance | benefits@uw.edu | 206-543-4444 |
| Payroll questions: Taxes, deductions, over and underpayments, Glacier | payroll@uw.edu | 206-221-1700 |
| HR questions: timesheet, time off, leave of absence, Form I-9, employment verifications, and other HR topics | hrhelp@uw.edu | 206-543-8000 |
If you’re having a hard time deciding which e-mail to use, not to worry. Please send the request to hrhelp@uw.edu and the team will make sure it gets into the best queue for your need. Please just be sure to include as much detail as possible.