Employee Workday Help

Public Service Loan Forgiveness (PSLF) Form Completion Requests

Last updated Thursday, May 23, 2024

Using Federal Student Aid’s PSLF Help Tool 

While UW Human Resources (UWHR) cannot provide support for Federal Student Aid’s PSLF Help Tool, it’s important to note the following:

The "Employer's Email Address" field in the PSLF Help Tool from studentaid.gov.

  • In the PSLF Help Tool, when you select completion of your form via an electronic signature, you will be prompted to provide the UW’s email address. You MUST enter pslf@uw.edu in the field highlighted in the screenshot at the right (click to enlarge).
    Specifying any other address in the Employer’s Email Address field will impact the UWHR’s ability to complete your PSLF form in a timely manner.

Submit a Request Without Using the PSLF Help Tool

To determine who you should contact to complete your PSLF form, make a selection below.

PSLF Frequently Asked Questions

No. PSLF eligibility is determined by Federal Student Aid; the HR Help Desk is only authorized to sign the PSLF form and does not determine PSLF eligibility.

Additional information can be found at the Public Service Loan Forgiveness FAQ page on the U.S. Department of Education’s Federal Student Aid website.

No. UWHR will email the completed PSLF form back to the employee. It is the employee’s responsibility to then send their PSLF form to Federal Student Aid.

If needed, the UW’s Employer Code is 157319.

Like i2Verify previously, The Work Number is a service organizations can use to verify employment and income information. As of May 12, 2023, The Work Number is used for employee verifications and PSLF forms.

Create your account with The Work Number via their website; get help using your account by contacting The Work Number at 1 (800) 367-5690 (5am-5pm PST) or emailing member@equifax.com.

If needed, the UW’s Employer Code is 157319.

For PSLF purposes, “full time employment” means working 30 or more hours per week. This equals .75% FTE or higher.

Your original hire date when completing Section 3 of the form; this applies to re-hired employees as well (i.e. the hire date of your most recent position will be used). In turn, Federal Student Aid will determine which date you become eligible.

The Federal Employer Identification Number (FEIN) for the University of Washington is 91-6001537.

If, for any reason, an employer code needs to be provided, the UW’s Employer Code is 157319.

The University of Washington’s address is 1410 NE Campus Parkway Seattle, WA 98195.

Yes. As a WA state agency, the University of Washington is considered a governmental organization.

Former Northwest Hospital employees should contact HRWMS@uw.edu. Former UW Physicians employees should contact uwpadp@uw.edu.

If you receive a rejection notice because the UW failed to provide information, send the rejection notice to the HR Help Desk at hrhelp@uw.edu. A support specialist will then contact Federal Student Aid directly to clarify your employment.

Employment Verification or PSLF Form Completion?

This page provides guidance for PSLF form completion requests only. If you need employment verification, please visit Employment Verification Requests instead.