Public Service Loan Forgiveness (PSLF) Form Completion Requests

Note: This is a printed version of https://employeehelp.workday.uw.edu/pslf. Please visit this page on the ISC website to ensure you're referencing the most current information.

Employee Workday Help

Using Federal Student Aid’s PSLF Help Tool

While UW Human Resources (UWHR) cannot provide support for Federal Student Aid’s PSLF Help Tool, it’s important to note the following:

We strongly recommend reviewing Federal Student Aid’s Become a Public Service Loan Forgiveness (PSLF) Help Tool Ninja page BEFORE using their PSLF Help Tool.

In the PSLF Help Tool, when you select completion of your form via an electronic signature, you will be prompted to provide the UW’s email address. You MUST enter pslf@uw.edu in the field highlighted in the screenshot at the right (click to enlarge).
Specifying any other address in the Employer’s Email Address field will impact the UWHR’s ability to complete your PSLF form in a timely manner.

Submit a Request Without Using the PSLF Help Tool

To determine who you should contact to complete your PSLF form, make a selection below.

Are you a current or former employee?

Do you have a single position or multiple positions?

Please submit your request to us by completing the Employment Verification Request form.

Do you receive a stipend?

Per the US Department of Education, only employees who receive a W-2 are eligible for the PSLF program. Since stipend recipients do not receive a W-2, we cannot complete a PSLF form for them.

Are you an employee of UW Physicians (UWP)?

Are you an employee of either UW Neighborhood Clinics or Northwest Hospital?

This field is hidden when viewing the form

Were you an employee of UWP prior to 1/1/2020? (not being used as of 3/6/2023)

For employment history prior to 1/1/20, your records reside with UW Medicine. Please contact them at uwpadp@uw.edu for assistance.

For employment history after 1/1/20, your records reside with The Work Number. Please contact them at 1 (800) 367-5690 (5am-5pm PST) or email member@equifax.com for assistance.

Were you an employee of either UW Neighborhood Clinics or Northwest Hospital prior to 1/1/2020?

In the course of your employment with the UW, have you had a break in service AND/OR has your employment percentage ("FTE") ever fallen below 75% (30 hours/week)?

A “break in service” is an “interruption” in your UW employment: any period of time (even as brief as one day) in which you were not employed by the University. For example, if you left the UW and were rehired to a new position a few months later, it would be considered a break in service.

For your employment history with UWP, your records reside with UW Medicine. Please contact them at uwpadp@uw.edu for assistance.

Records from any other portion of your employment history reside with The Work Number. Please create your account with The Work Number via their website; get help using your account by contacting member@equifax.com.

For your employment history with UWP, your records reside with UW Medicine. Please contact them at uwpadp@uw.edu for assistance.

For records from any other portion of your employment history, please submit your request to us by completing the Employment Verification Request form.

For employment history prior to 1/1/20, your records reside with the WMS team at the UW Med Centers. Please contact them at hrwms@uw.edu for assistance.

For employment history after 1/1/20, your records records reside with The Work Number. Please contact them at 1 (800) 367-5690 (5am-5pm PST) or email member@equifax.com for assistance.

In the course of your employment with the UW, have you had a break in service AND/OR has your employment percentage ("FTE") ever fallen below 75% (30 hours/week)?

Your records reside with The Work Number. Please create your account with The Work Number via their website; get help using your account by contacting member@equifax.com.

Please submit your request to us by completing the Employment Verification Request form.

In the course of your employment with the UW, have you had a break in service AND/OR has your employment percentage ("FTE") ever fallen below 75% (30 hours/week)?

Your records reside with The Work Number. Please create your account with The Work Number via their website; get help using your account by contacting member@equifax.com.

Please submit your request to us by completing the Employment Verification Request form.

When you were most recently employed by the UW, did you have a single position or multiple (simultaneous) positions?

Please submit your request to us by completing the Employment Verification Request form.

Did you work at either UW Neighborhood Clinics or Northwest Hospital?

Did you work at either UW Neighborhood Clinics or Northwest Hospital PRIOR TO 1/1/2020?

Did you work at UW Physicians (UWP)?

For employment history prior to 1/1/20, your records reside with the WMS team at the UW Med Centers. Please contact them at hrwms@uw.edu for assistance.

For employment history after 1/1/20, your records reside with The Work Number. Please contact them at 1 (800) 367-5690 (5am-5pm PST) or email member@equifax.com for assistance.

In the course of your employment with the UW, have you had a break in service AND/OR has your employment percentage ("FTE") ever fallen below 75% (30 hours/week)?

Your records reside with The Work Number. Please create your account with The Work Number via their website; get help using your account by contacting member@equifax.com.

Please submit your request to us by completing the Employment Verification Request form.

Your records reside with UW Medicine. Please contact them at uwpadp@uw.edu for assistance.

Were you terminated from your position AFTER (or on) June 30, 2013?

Please submit your request to us by completing the Employment Verification Request form.

In the course of your employment with the UW, have you had a break in service AND/OR has your employment percentage ("FTE") ever fallen below 75% (30 hours/week)?

Your records reside with The Work Number. Please create your account with The Work Number via their website; get help using your account by contacting member@equifax.com.

Please submit your request to us by completing the Employment Verification Request form.

PSLF Frequently Asked Questions

1. Can UWHR help me determine if I am eligible for the PSLF program?

No. PSLF eligibility is determined by Federal Student Aid; the HR Help Desk is only authorized to sign the PSLF form and does not determine PSLF eligibility.

Additional information can be found at the Public Service Loan Forgiveness FAQ page on the U.S. Department of Education’s Federal Student Aid website.

2. Does UWHR send the completed form to Federal Student Aid directly?

No. UWHR will email the completed PSLF form back to the employee. It is the employee’s responsibility to then send their PSLF form to Federal Student Aid.

If needed, the UW’s Employer Code is 157319.

3. What is The Work Number?

Like i2Verify previously, The Work Number is a service organizations can use to verify employment and income information. As of May 12, 2023, The Work Number is used for employee verifications and PSLF forms.

4. How do I access my information with The Work Number?

Create your account with The Work Number via their website; get help using your account by contacting The Work Number at 1 (800) 367-5690 (5am-5pm PST) or emailing member@equifax.com.

If needed, the UW’s Employer Code is 157319.

5. What should I do if the report I receive from The Work Number is incorrect or missing information?

Please submit our Employment Verification Request form, and our team will get back to you as soon as possible.

6. What is considered “full time”?

For PSLF purposes, “full time employment” means working 30 or more hours per week. This equals .75% FTE or higher.

7. What date in Workday will be used as my Hire Date?

Your original hire date when completing Section 3 of the form; this applies to re-hired employees as well (i.e. the hire date of your most recent position will be used). In turn, Federal Student Aid will determine which date you become eligible.

8. What is the UW's Federal Employer Identification Number (FEIN)?

The Federal Employer Identification Number (FEIN) for the University of Washington is 91-6001537.

If, for any reason, an employer code needs to be provided, the UW’s Employer Code is 157319.

9. What address should I use as my Employer Address?

The University of Washington’s address is 1410 NE Campus Parkway Seattle, WA 98195.

10. Is the University of Washington a governmental organization?

Yes. As a WA state agency, the University of Washington is considered a governmental organization.

11. I’m a former Northwest Hospital/UW Physicians employee. How do I get my employment prior to the merger verified for PSLF?

Former Northwest Hospital employees should contact HRWMS@uw.edu. Former UW Physicians employees should contact uwpadp@uw.edu.

12. What happens if I receive a rejection notice from Federal Student Aid?

If you receive a rejection notice because the UW failed to provide information, send the rejection notice to the HR Help Desk at hrhelp@uw.edu. A support specialist will then contact Federal Student Aid directly to clarify your employment.